Article

The 7 Best User Documentation Tools of 2023

Learn about Chrome extensions that can help you create and manage user documentation more easily and efficiently. Hear about tools that automatically generate step-by-step guides with screenshots by recording your browser-based workflows.

HC

Chrissy DiBrigida

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Sep 1, 2023

User documentation is essential for any product or service. It helps users get the most out of what you have to offer, and it can also be a valuable tool for customer support. However, creating and maintaining user documentation can be a daunting task. That's where Chrome extensions can help.


Driveway is a Chrome extension that can help you create and manage user documentation more easily and efficiently. It automatically generates step-by-step screenshot guides by capturing your clicks.

Once steps are captured, you can auto redact sensitive information,  add AI-generated voice overs and mark up screenshots.  This means that you can save time and capture important workflows with just a few clicks! Here's what a Driveway guide looks like:

Here are the other 6 best user documentation Chrome extensions, along with their key features:

1. Scribe
is a powerful documentation tool that helps you create, edit, and publish documentation in a single place. It also includes a number of features that make it easy to collaborate with others on documentation, such as version control and commenting.

2. Document360 is another popular documentation tool that offers a wide range of features, including a knowledge base, search, and analytics. It also integrates with a variety of other tools, such as Slack and Jira.

3. HelpDocs is a simple and easy-to-use documentation tool that's perfect for small businesses. It includes a number of features, such as a knowledge base, search, and commenting.

4. UserSnap is a heatmap and user feedback tool that can help you improve your documentation by understanding how users interact with it. It also includes a number of features, such as session recordings and annotations.

5. Whatfix Editor is a documentation tool that helps you create interactive and engaging documentation. It includes a number of features, such as drag-and-drop elements, annotations, and conditional logic.

6. Awesome Screenshot is a screenshot and annotation tool that can help you create screenshots of your documentation and add annotations to them. This can be helpful for explaining complex concepts or providing additional information.

How To Choose the Right Chrome Extension 🔗

The best Chrome extension for you will depend on your specific needs and requirements.

Here are some things to consider when making your choice:
Do I need a tool that can help create interactive documentation?
Do I need to collect feedback from users?
Is this tool compatible with my current documentation software?
Do I need to embed content in a help center?
Do I need a tool that combines video and screenshots?

Conclusion 📕


By using the right Chrome extension, you can create and manage user documentation more easily and efficiently. So take some time to explore the different options available and find the one that's right for you.

With Driveway.app, you can create save time on documentation and create content that is both informative and engaging. So what are you waiting for? Try it today!

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Help your users navigate to success with sharable step-by-step guides, demos, and walkthroughs.

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Help your users navigate to success with sharable step-by-step guides, demos, and walkthroughs.