April 2, 2021
First up—some changes to your Driveway leaderboard. We believe sharing knowledge with your team is hard work, and that it deserves to be recognized and rewarded.
That's why you'll now be able to see which members of your team have received the most 👏's on their posts over the course of the current week right from your home feed. This update also gives you a quick way to check in on your own progress.
The leaderboard page itself received a bunch of visual changes as well, and you can now filter data about your teammates posts over the past week, month, or all time.
As a distributed team working across multiple timezones, we know just how hard it can be to keep everyone on the same page. With everyone online at different times, it can be difficult to understand who has received important updates and information in Driveway.
This week, we've added a "seen" status in Driveway so you can easily tell which members of your team have read your posts. When a user selects and views a post, their avatar will appear under the "Seen by" section on the post's detail page. You can also view which users have seen a post by hovering over the post in the home feed.
— We've moved the composer to its own page, making room for a bunch of improvements.
— You can now trigger the composer with a hotkey. Press `C` from any page to summon it.
— Slack notifications have been cleaned up to make it easier to stay on top of new activity.
Mar 24, 2021
Posts in Driveway often reference documents and other artifacts we create through our day-to-day workflows. We want to make it easy to share those docs, spreadsheets, and presentations with the right context, and keep them discoverable over time.
That's why this week, we enabled a Google Drive integration to make it fast and easy to add Google Workspace content to your posts in Driveway. After connecting your Google account to Driveway, you'll see a list of Google Drive files you've recently accessed next to your composer. Select a doc and add it to your post—it's as easy as that.
Your teammates can open attached Google Drive files when they view your post in Driveway. Privacy is our top priority, so we don't store any data from your Google Drive and the existing permissions of your files are respected.
You can now add Driveway notifications to Slack to make it easier to understand what's new and what you should take action on. Driveway notifications can be added to any public or private Slack channel by using the '/driveway subscribe' command.
We want Driveway to be really excellent at surfacing important and interesting content. It should do the heavy lifting of curating and synthesizing team knowledge so you can stay informed and find answers to questions without the hassle. Creating a thoughtful system for notifications is a key part of that experience and we are only just getting started.
— We've resolved inconsistencies between how fonts are rendered between Safari and Chrome.
— Link previews in Slack for longer posts are now displayed with a truncated version.
— We've updated copy in the composer to clarify how to create topics.
Mar 12, 2021
Posts are at the heart of how knowledge is shared in Driveway. But until today, Driveway's home feed of posts could feel like a pretty chaotic place.
We saw that as our users documented more of their knowledge in Driveway, longer posts could take over the feed and bury other important information. We also felt that displaying a way to click into a link multiple times—in the body of a post and as a rich context element—could feel noisy and redundant. A whole host of inconsistencies also detracted from the high-quality, focused experience we wanted for our users.
So this week, we shipped a bunch of improvements to how posts are displayed on your Driveway home feed. Posts on the home feed are now all the same size. Each post displays a text preview, with all the details just a click away. This makes the feed much easier to scan. We also remove unnecessary line breaks from post previews and automatically remove urls at the end of posts, since these will be displayed as a rich context element.
Here's to the start of a calmer, more focused way to discover and share knowledge with your team. 🥂
— You can now update your personal profile from the settings page.
— You'll find a new template for sharing structured hypotheses with your team.
— You can now reset your password while logged out via email.
Mar 5, 2021
You can now comment on posts directly in Driveway. This makes it easier than ever to document decisions, different points of view, and the latest updates all in one place.
Comments in Driveway also support markdown so you can format your message exactly how you need to, and get your message across clearly.
We're focused on better integrating Driveway with your existing tools and workflows. This is our first step towards that more integrated experience, allowing you and your team to view Figma files right inside Driveway posts.
Figma embeds make it easy to find the right design files when you need them, and helps your team stay on top of what everyone is working on.
Context is the key to effective knowledge sharing. So this week, we added more related information to topic pages in Driveway. These updates make it easier to see how active a topic is and find the right expert when you have a question.
We think providing context through the relationships between people and the work they do is a big part of building a better knowledge management system for modern teams. More to come.
— Auto-tags can now be generated and applied to previously submitted posts while editing.
— We made some updates to People and Teams pages to make them more readable.
— Posts created from slack messages now show a link to easily revisit the conversation in slack.
— Users can now logout of Driveway, though I'm not sure why you ever would.
Feb 26, 2021
Good knowledge management helps you find signal in the noise. With all the messages, collaboration tools, and meetings your team uses to get their jobs done, it can be hard to know what deserves your attention.
We think the best way to create that signal is through curation. This week, we added Topics to Driveway as our first step towards building world-class knowledge curation tools for teams. Topics are a flexible and lightweight way to organize content so you can stay on top of the things that are most important to you.
Topics are created as you and your team post to Driveway through what we had previously called "#tags". They can be created manually or Driveway can suggest topics based on your content. Topics can then be followed and pinned to your sidebar for easy access. Unlike a typical file folder, posts can live in more than one Topic.
Topics are a great way to start organizing team knowledge and keep the stuff you care about front and center. Give it a try and let us know what you think!
— We added roles, departments, and some metrics to the People and Teams page.
— Posts now have a detail page—soon this will be a place to see related info and comments.
— The background color of link previews now changes on hover.
— We spent some time on end of month maintenance to speed up our deployment pipeline.
Feb 19, 2021
Knowledge management should be a team sport—something that everyone in your company is empowered to actively participate in.
This week, we added a People & Teams page to help organizations model and leverage their expertise. This is a great place to start if you need help on a specific topic or just want to connect with someone that shares your interests.
We also believe that existing knowledge management software over-indexes on content alone. It ignores the relationships between people working together and what they know. Driveway works to understand you and your team, helping it deliver better discovery and curation experiences.
Think of it like being able to Slack exactly the right person, at exactly the right time, and have them reply immediately with an answer—just way, way better for you and your team. 🙏
— Search got a nice visual update and some slick animations
— Driveway link previews in Slack will now display with proper mrkdwn formatting
— We added some user onboarding improvements as we continue to open up access
— Added a new template to help Growth teams share user feedback with their Product team
Feb 12, 2021
This week, we focused on making Driveway's composer more powerful and enjoyable to use.
One new feature that we're really excited about is automated tagging powered by GPT-3. You can now have Driveway generate tags for you, based on the content you've written, by clicking the 'Tags' button in the composer.
Our goal is to take the hard work of organizing knowledge off of your team's plate whenever we can reliably do so. This is our first step towards building a smarter knowledge management experience. Expect some more exciting updates and releases over the next few weeks.
Whether you want to create consistent documentation or are just looking to save some time, templates in Driveway are an efficient way to capture team knowledge. Triggering a template pre-populates the composer with placeholder text and tags.
Driveway comes with a few templates out-of-the-box, but we're evaluating adding more and even considering a template builder to create your own. Let us know what you think!
We also added support for markdown, making it easier for you to communicate what you're learning, or copy and paste your knowledge elsewhere. Use markdown syntax or the quick actions in the formatter to apply styles to your knowledge entries. We've also added a preview button so you can see what your entry will look like before you post it.
— Markdown support for styling knowledge added to Driveway from Slack
— Adding a 👏 to knowledge entries is now much faster
— The composer is now wider, giving you more typing room
— Added focus ripple to buttons to improve navigating Driveway with a keyboard
Feb 5, 2021
Driveway makes it easy and fun for teams to bring all of their knowledge into one place. This week, we made some small, but meaningful improvements to Driveway's home page to make this experience even better.
A new single-column layout makes the knowledge feed more performant, as well as easier to sort and scan. Although we liked Driveway's old masonry grid layout because it helped users view more entries at once, it was slow and hard to prioritize which entries users should read first.
We also added link previews make it easier to understand the context and evidence behind a Driveway entry. Youtube videos can now be attached to entries and played within Driveway. This is a great way to share relevant lessons or how-to's with the rest of your team.
We also introduced a leaderboard to help teams understand and track contributions to their shared knowledge base. It's fun to review at the end of the week and a great way to celebrate the knowledge management work that often goes unnoticed.
— Added virtualization to the knowledge feed to speed up loading on infinite scroll
— Slack app now displays content added to Driveway in channel
— Link previews now have a hover state