How to use Driveway in customer support emails
Driveway records your workflows and turns them into sharable step-by-step guides, demos, and walkthroughs.
Record your clicks
Click "Start Capturing" on Driveway's Chrome Extension. Click through the workflow your customer has a question about. Click 'Finish' - and voilá - Driveway creates an interactive demo.
Add blurs, voiceovers or videos
Driveway will automatically write a step-by-step description for you and highlight where you clicked on the screen. You can add audio voiceovers, upload videos, and blur any sensitive content.
Share a link to your interactive demo
Creating an interactive demo with Driveway takes just minutes.
When you're done, click "Share", make your guide public, and copy the embed code to your blog post or change log.
Track your views
See how many people viewed your demo, for how long they viewed it for, and if they completed it.
"I've loved how easy it is to create guides on the fly for customer questions with Driveway - it has saved me and my team a ton of time."
Serena Keith
CEO at Backstage